Privacy Policy for Tablo Restaurant Management Software

1. Information We Collect

We may collect the following types of information to provide and improve our services:

a. Personal Information

• Name, email address, phone number, and job title of restaurant staff and administrators.
• Login credentials for accessing Tablo.

b. Business Information

• Restaurant name, location, tax identification number, and other related business details.
• Menu details, customer orders, and sales data.

c. Financial Information

• Payment methods, billing details, and transaction records for using Tablo's paid services.

d. System Usage Data

• Log files, device information (e.g., IP address, browser type, operating system), and usage patterns for troubleshooting and analytics.

e. Customer Information

• Guest names, contact details provided during reservations or orders, and feedback.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To deliver Tablo's restaurant management features, including order processing, payment management, and reporting.
• Account Management: To create and manage user accounts and profiles.
• Improvement and Customization: To enhance the software functionality and personalize your experience.
• Communication: To send system updates, support messages, promotional emails, and critical notices.
• Compliance: To comply with applicable legal, tax, and regulatory requirements.
• Security: To detect, prevent, and respond to fraud, security breaches, and other potential risks.

3. How We Share Your Information

We do not sell or rent your personal or business information. However, we may share it under the following circumstances:

a. Service Providers

We may share your data with trusted third-party service providers to facilitate software hosting, payment processing, and other operational needs. These providers are bound by confidentiality agreements.

b. Legal Obligations

We may disclose your information when required by law, regulation, or court orders, or to protect our legal rights.

c. Business Transfers

In the event of a merger, acquisition, or sale of Tablo or Sodio, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.

d. With Your Consent

We may share your information with third parties when you explicitly consent.

4. Data Security

We employ industry-standard measures to protect your data, including:

• Encryption: Securing data during transmission and storage.
• Access Control: Restricting access to authorized personnel only.
• Regular Audits: Conducting periodic security reviews of our systems.

While we strive to protect your information, no system can guarantee complete security. We encourage you to use strong passwords and monitor access to your account.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Tablo services you have requested.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

Upon account termination, we will delete or anonymize your data, unless it is required to meet legal or business obligations.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your data.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data.
• Data Portability: Obtain a portable copy of your data.
• Opt-Out: Unsubscribe from marketing communications.
• Lodge a Complaint: Contact the relevant data protection authority.

To exercise these rights, contact us at contact@sodio.tech.

7. Cookies and Tracking Technologies

Tablo uses cookies and similar technologies to enhance your user experience. Cookies help us remember your preferences, analyze site usage, and tailor our services to you. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Tablo may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms and encourage you to review their privacy policies.

9. Children's Privacy

Tablo is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant changes will be communicated through email or software notifications. The updated policy will be effective immediately upon posting.